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ezeep FAQ

Where do I get support?
Please send us any questions you have about ezeep, including feedback, suggestions, and problems to service@ezeep.com
Wed, 14 Oct, 2020 at 2:27 PM
Which operating systems are supported?
The ezeep Connector can be installed on Windows 10 64bit, Windows 10 32bit, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019. The user a...
Wed, 14 Oct, 2020 at 2:28 PM
How to sign up for an ezeep subscription
At this point you have been using Ezeep as a trial and everything is working out as expected. Now you have decided to purchase the service for use in your ...
Wed, 22 Jun, 2022 at 7:53 AM
Being secure with ezeep
In times of decentralization of the working world in form of an increasing number of home office or remote working options, cloud services are becoming more...
Wed, 14 Oct, 2020 at 2:32 PM
What hardware should I use to run the ezeep Connector?
ezeep – for now – requires a Windows based computer to provide information about printers to your ezeep organization and receive print jobs from your users...
Wed, 14 Oct, 2020 at 2:29 PM
Which document formats are supported?
ezeep supports all document formats when printing with the ezeep apps for Windows, macOS or ChromeOS.  ezeep supports the following document formats whe...
Thu, 1 Oct, 2020 at 2:07 PM
Invoicing or Payment questions
Questions concerning your Invoices or Payments can be answered through our service team by emailing your questions to service@ezeep.com 
Wed, 7 Apr, 2021 at 2:53 PM
How to request my personal information be deleted from ezeep in compliance to GDPR
If you would like to have all of your personal information be deleted from ezeep in compliance to the General Data Protection Regulation (GDPR) then please ...
Wed, 7 Apr, 2021 at 3:19 PM
Is ezeep compliant with GDPR?
ezeep is compliant with GDPR regulations. To review our privacy policy have a look at: https://www.ezeep.com/legal.
Mon, 12 Apr, 2021 at 12:41 PM
What are the differences from ezeep to ezeep Blue?
Cloud printing is evolving to meet the technological advances of cloud computing. We are developing a new platform called ezeep Blue that brings the ability...
Wed, 12 May, 2021 at 9:06 AM